Physio FAQs

  • You do not require a referral to see us at Healthvision. We are happy for you to come directly to us.

  • You can make a booking online or call our friendly team who will assist you.

  • We can help you make an ACC claim for your injury and complete the required paperwork. For further information about what type of injury ACC will cover and your entitlements please refer to: www.acc.co.nz

    If your claim is approved by ACC then you qualify to have a portion of your physiotherapy consultation costs at Healthvision subsidised by ACC.

  • ACC help by paying a portion of the cost of each physiotherapy treatment.

    There are additional charges for materials such as strapping tape, rehabilitation equipment (e.g. exercise bands and pulleys), and loan items (e.g. crutches).

  • We are a Southern Cross Easy-Claim partner.

    If you have other insurance cover we can email a full receipt for easy claiming.

  • Contact us for more information.

  • This will vary depending on your needs and the service that you use. Your therapist will discuss your specific needs with you, make recommendations, and plan further sessions.

  • Yes, we welcome your support person(s) to your appointment.

  • Yes, our clinics are accessible and have dedicated mobility parking.

  • In most cases we can complete a telehealth appointment. Please enquire to see if a telehealth appointment is right for you.

  • Yes, most services can be booked online. A small number of our services may require you to contact us for an appointment to ensure we meet your needs.

  • All fees are found on our website under the service you require.

    If you require a quote for services, please contact us.

  • You can pay online using credit card or internet banking (Account2Account payments). Payment is due on the day of your appointment. In addition to paying online, you can pay in person with eftpos, and credit card.

  • Please contact us for more information.

Get started today

Join our mailing list

Sign up with your email address to be the first to know when we open

We respect your privacy