As a family-owned NZ company with deep roots in compassionate home care, we prioritize meaningful, person-centred relationships. Our innovative yet empathetic model (guided by values like Arohatanga—kindness and respect—and Manawanui—dedication) sets us apart. We understand the unique needs of Aotearoa's diverse population and have proven reliability in supporting independence and wellbeing at home. This makes us a trusted partner for inclusive, efficient clinical trials.

We handle routine or frequent in-home assessments or IP administration that would otherwise require site resources or extra staffing. This is especially valuable during busy trial phases or for participants needing repeated simple visits. You can more efficiently manage your site resources and helps alleviate some of the patient management.

We handle routine or frequent in-home assessments or IP administration that would otherwise require site resources or extra staffing. This is especially valuable during busy trial phases or for participants needing repeated simple visits. You can more efficiently manage your site resources and helps alleviate some of the patient management.

We specialize in supporting people with complex disabilities and work effectively with New Zealand's multicultural communities, including Māori and Pacific peoples. Our approach honours Te Tiriti o Waitangi principles and embodies Manaaki Tangata (caring for people with respect and hospitality). Our team—registered nurses, allied health professionals, and community support workers—delivers culturally safe, personalized care that builds trust, improves inclusion, and helps trials reach underserved or rural participants.

By bringing trial activities into participants' homes, we remove geographical and logistical barriers like travel time, transport costs, and clinic wait times. Participants feel more comfortable, involved, and valued in familiar surroundings, leading to better engagement, higher compliance, and improved overall study experience. This patient-focused model often boosts retention, especially for those with mobility challenges, family commitments, or living in more rural areas of Aotearoa.

Yes—our services are fully compliant to the study protocol and we follow the global standards of clinical trials. We collaborate closely with sponsors, CROs, and investigator sites to align with the study protocol, ensuring seamless integration with the study specifics. Our experienced team undergoes relevant training, and we maintain clear communication channels for real-time coordination, documentation, and quality assurance.

We offer flexible, protocol-specific in-home services including:

• Nursing procedures (vitals, phlebotomy, IP administration)

• Allied health professional support (physiotherapy, occupational therapy, functional checks)

• Participant education and support

• Community-based monitoring and follow-ups

• Simple check-ups during high-frequency periods These can be hybrid (some site visits retained) or more decentralized, depending on your trial needs.

We'd love to meet face-to-face (or virtually to start) with your team to discuss your upcoming or ongoing trials and explore how our home-based support could help. Simply contact our Clinical Trials Country Coordinator via the form on this page or reply to outreach emails.